Terms of Service

1. Who we are

These terms govern your use of the website operated by Voltaire Philanthropy Limited (Voltaire, we, us, our).

2. By using our site you accept these terms

By accessing or using the site you agree to these terms. If you do not agree, please do not use the site.

3. Other terms that apply

Our Privacy Policy and Cookies Notice apply to your use of this site. If you engage us for services, our Client Terms of Business and the engagement letter will apply to that relationship.

4. Changes to these terms and to the site

We may update the site and these terms from time to time. Material changes to legal terms will be posted on this page.

5. Acceptable use

You agree not to misuse the site. Prohibited conduct includes unauthorised access, introducing malware, attempting to breach security, scraping without permission, infringing intellectual property, or any unlawful or harmful activity.

6. Accounts and security

If you use any login, you are responsible for safeguarding credentials and for all activity under your account. Tell us promptly about any suspected breach.

7. Intellectual property on the site

All content and materials on the site are owned by or licensed to Voltaire. You may view, temporarily cache, and print pages for personal reference. Any other use requires our prior written consent.

8. Reliance and availability

Content is general information only and is not advice. We do not guarantee that the site, or any content, will always be available or uninterrupted.

9. Third party links

Links to third party sites are provided for information only. We have no control over their content and accept no responsibility for them.

10. Linking to our site

You may link to our homepage in a way that is fair and legal and does not damage our reputation. You must not suggest any association, approval, or endorsement where none exists. We may withdraw linking permission at any time.

11. Takedown

If you believe content on our site infringes your rights, please contact privacy@voltairephilanthropy.co.uk with details. We will review and act where appropriate.

12. Our responsibility for loss or damage

To the fullest extent permitted by law we exclude all implied conditions and warranties. We will not be liable for loss or damage arising from use of, or inability to use, our site, including indirect or consequential loss, loss of profit, business, data, or reputation.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.

13. Governing law and jurisdiction

These Website Terms of Use are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction. If you are a consumer living outside England and Wales, you may have the right to bring proceedings in your home jurisdiction.

14. Contact

Email: hello@voltairephilanthropy.co.uk

1. Introduction and agreement

These Client Terms of Business (Terms) together with any engagement letter and proposal describe the basis on which Voltaire Philanthropy Limited provides services. By instructing us you agree to these Terms.

2. Scope of services

We provide strategic advisory and administrative consultancy for philanthropy, which may include strategy development, giving frameworks, impact measurement, legacy planning guidance, donor advised fund administration support, corporate social responsibility programmes, grant making support, and due diligence on charities. We will set the specific scope, deliverables, and timetable in the engagement letter. If there is any conflict, the engagement letter prevails.

3. Regulatory status and important notices

4. Professional standards

We aim to meet recognised professional standards, including the Fundraising Regulator Code of Fundraising Practice and the Chartered Institute of Fundraising competence framework.

5. Client responsibilities

You agree to provide complete and accurate information, to inform us of changes relevant to the engagement, to ensure legal and tax compliance for your activities, to make decisions and approvals promptly, and to obtain independent legal, tax, and financial advice where appropriate.

6. Fees, expenses, and VAT

Our fees are as set out in the engagement letter or fee schedule, plus reasonable out of pocket expenses and applicable VAT. Invoices are due within 14 days unless stated otherwise. We may charge interest and recovery costs on late payment as permitted under the Late Payment of Commercial Debts legislation. We may suspend services for non payment.

7. Confidentiality

We treat all client information as confidential and will not disclose it without your consent, except where required by law or to our professional advisers and approved subcontractors under obligations of confidentiality. These obligations continue after termination.

8. Data protection

We will act as an independent controller for personal data we handle to provide our services unless stated otherwise in the engagement letter. We will process personal data in accordance with UK GDPR and the Data Protection Act 2018. We may use trusted processors, implement appropriate security measures, and transfer data outside the UK where lawful safeguards are in place. Our Privacy Policy explains how we collect, use, and protect personal data and how long we keep it.

9. Anti money laundering and compliance checks

We may carry out identity and verification checks, including source of funds and source of wealth, monitor the relationship, keep records, and report suspicious activity to relevant authorities. We may decline or stop acting if compliance concerns arise.

10. Anti bribery, sanctions, and modern slavery

We operate in accordance with the Bribery Act 2010, applicable sanctions regimes, and the Modern Slavery Act 2015. You confirm that no part of the engagement will breach such laws.

11. Intellectual property and licence

All intellectual property in our materials, methodologies, templates, assessments, research, and brand elements remains with Voltaire. On payment of all fees you receive a non exclusive, worldwide, perpetual, non transferable licence to use deliverables for your internal philanthropic purposes. You may not redistribute or commercialise our materials without written consent.

12. Subcontractors and third party platforms

We may use carefully selected subcontractors to deliver parts of the services and remain responsible for their work. We may recommend or access third party platforms. We are not liable for the performance or availability of third party platforms we do not control.

13. Conflicts of interest

We will maintain procedures to identify and manage conflicts. If a conflict arises we will notify you promptly and agree a way forward, which may include adjusting scope or ceasing to act.

14. Publicity

We will not use your name or logo in marketing without your prior written consent.

15. Force majeure

Neither party is liable for delay or failure to perform caused by events outside its reasonable control, provided the affected party takes reasonable steps to mitigate. Obligations will resume when the event ends.

16. Limitation of liability

Our total aggregate liability to you arising out of or in connection with the services, whether in contract, tort, or otherwise, is limited to the total fees paid by you in the 12 months before the event giving rise to the claim. We exclude liability for indirect or consequential loss, loss of profit, business, data, or reputation, tax outcomes of charitable decisions, the performance of third party organisations, market movements, or regulatory change. Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.

17. Term and termination

Either party may terminate the engagement on 30 days written notice. We may terminate immediately for material breach, non payment, professional conduct concerns, or legal and compliance reasons. On termination we will provide a final summary and appropriate handover. Confidentiality and data protection obligations continue. All fees and expenses incurred up to termination are payable immediately.

18. Notices

Notices must be in writing and sent to the address or email stated in the engagement letter or as updated in writing. Notices are deemed received on delivery during business hours in London, or on the next business day if sent outside business hours.

19. Assignment and subcontracting

You may not assign or transfer rights or obligations without our consent. We may assign to a successor business and may subcontract as set out in clause 12.

20. Entire agreement and variation

These Terms and the engagement letter constitute the entire agreement and replace prior discussions. Any change must be in writing and agreed by both parties.

21. Third party rights

No person other than the parties has any rights under the Contracts Rights of Third Parties Act 1999 to enforce any term.

22. Severability and waiver

If any provision is held invalid or unenforceable, the remainder continues in effect. A failure to enforce a right is not a waiver.

23. Governing law and jurisdiction

These Terms and any dispute are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction. If you are a consumer, statutory rights are not affected and you may be able to bring proceedings in your home jurisdiction.

24. Complaints and dispute resolution

Please raise any concern with your usual contact so that we can try to resolve it promptly. If not resolved, please submit a written complaint. The parties will consider mediation before court proceedings.

25. Contact